Placing An Order

1. Please allow up to 24 hours for us to process your order after it is placed if it is listed as an in stock item. Pre-order items will display approximate delivery time.
   
2. During sale periods, processing time can be between 24-72 hours.

Shipping Rates - Australia Post

1. Free standard domestic shipping when you spend over $100.
2. Free express domestic shipping when you spend over $100.
3. Standard shipping $5.
4. Express shipping $10

Returns

1. We accept online returns if you are not satisfied with your online purchase on full priced items within 7 days of receiving your order. If you wish to return an item, please contact us.
2. Items are to be unworn and with the original swing tags attached.
3. If you wish to exchange for another size or different item, please pop in a pre paid postage bag with your address on it so we can send out the new item straight away.
4. We do not offer refunds or exchange on sale items so please choose carefully.

We do not offer returns or refunds for the following:

1. Sale items
2. Earrings

Zippay and After-pay Merchant fees are non-refundable in the event of a refund.